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Our appointment System is changing    

When you need medical advice, or would like to be seen, our reception staff will arrange a telephone assessment for you.

A clinician will call you to discuss your problem and if, after speaking with them, you agree that you do need to come to the surgery they will book an appointment for you.

We promise to call you back as soon as possible

We will do our best to telephone you when it is most convenient to you, so if you have any time constraints or wish to speak with a particular clinician please let us know.

Keep or Cancel

Patients who do not attend for their appointments cost the National Health Service many millions of pounds each year.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

You can also text us to cancel your appointment on:

07757 006431  Barrack Lane 

07757 006363 Stoke Park

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

Out of Hours

For urgent advice after the surgery has closed, during the night and at weekends dial 111 for the Out of Hours Service for Suffolk. Calls to this service are free of charge from both landlines and mobiles. 

Test Results

Specimens need to be dropped in at the reception desk by 12 noon so that we can send the samples off to the laboratories.  Please ring for results after 2.30pm when the surgery is less busy.


Friends and Family Test

Give us your feedback…

Please answer these simple questions to help the practice make improvements to the services you receive

How likely are you to recommend Barrack Lane Medical Centre to friends and family if they needed similar care or treatment?

If we could change one thing about your care or treatment to improve your experience, what would it be?

Click on this link to complete the survey

 You can find out more about the Friends and Family Test at :


   For more information on coping with coughs, colds, sore throats and flu symptoms click here for your first point of call    

 Welcome to Barrack Lane & Stoke Park Medical Practice Online

This surgery website is used to present all our patients with up-to-date news and information about our practice. We will keep it current with any developments or other details that we feel are relevant to you. 


Barrack Lane Medical Centre
1 Barrack Lane
Tel: 01473 252827
Fax: 01473 250463
Stoke Park Medical Centre
76 Lanercost Way
Tel: 01473 686439
Fax: 01473 686477 

As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.

*Please note that Stoke Park Surgery is a Branch Site and for urgent appointments it may be necessary for you to be seen at Barrack Lane.


It is important that you keep us up to date with any change of contact or clinical details, as failure to do so could result in you being removed from our list in error. You can click on the links below to update your Contact Details or Clinical Record.

Repeat Prescriptions

Large red pill Barrack Lane PrescriptionsLarge yellow pill Stoke Park Prescriptions

If you have a SystmOnline User Name and Password, please login to one of the following Booking Services

Access Appointment System Cancel your appointment Order your repeat medications Change of contact details Update your clinical record Sign up to the practice newsletter  


(Site updated 26/03/2015)
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website