Welcome to the Barrack Lane & Stoke Park Medical Centre
|Barrack Lane Medical Centre |
1 Barrack Lane
Tel: 01473 252827
Fax: 01473 250463
|Stoke Park Medical Centre |
76 Lanercost Way
Tel: 01473 686439
Fax: 01473 686477
*Please note that Stoke Park Surgery is a Branch Site and for urgent appointments it may be necessary for you to be seen at Barrack Lane.
The Practice offers Online Services for our patients including managing
appointments, repeat prescriptions, and patient access to detailed coded information kept on their medical records. If you would like to know more about this service please read the "Online Services" section under Further Information.
If you have a SystmOnline User Name and Password, please login to one of the following Services
If you do not have a username and password, contact us to register
On the 19th July 2021 restrictions will change, however, face coverings will still be required within a NHS setting.
Please continue to wear a face covering whenever you visit the surgery.
Please be aware that the practice does not provide exemption certificates or letters but if you feel you fall into this category, please click here where you will find current Government guidelines and resources to download an exemption card if you wish.
Stay at home if you have coronavirus symptoms
Stay at home if you have either:
- a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- Loss of/change in smell or taste - this means when you can't smell, food tastes bland and you may even lose interest in eating.
Do not go to a GP surgery, pharmacy or hospital.
Only CALL 111 if you cannot get help online as there is LONG WAIT
Track and Trace Service
The NHS test and trace service ensures that anyone who develops symptoms of coronavirus (COVID-19) can quickly be tested to find out if they have the virus, and also includes targeted asymptomatic testing of NHS and social care staff and care home residents.
It helps trace close recent contacts of anyone who tests positive for coronavirus and, if necessary, notifies them that they must self-isolate at home to help stop the spread of the virus. For more information on how to get tested click here
Click the link below to download the NHS COVID-19 app
NHS COVID-19 app
Getting tested for COVID-19
Get a test to check if you have COVID-19, find out what testing involves and understand your test result by clicking the above link.
Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women can be found on the above link.
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Social distancing and changes to everyday life
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Covid-19 Information in other Languages
Suffolk County Council have produced a guide in different languages and formats explaining Tier 4 COVID-19 guidelines. To access these, please click HERE
NHS England have also produced some videos in other spoken languages to help ensure patients are aware of the importance of getting a COVID-19 vaccine. To view them please click HERE
The surgery is unable to offer you a certification of Covid vaccination, a vaccination passport or a letter to prove you have been vaccinated against Covid-19. You can however find details of all your vaccinations on the NHS App: https://www.nhs.uk/nhs-services/online-services/nhs-app/
Proof of vaccination documents have not yet been developed and, as such, cannot be provided by your GP.
COVID Vaccine Helpline
Should you have any questions regarding your COVID vaccination, there is now a helpline you can call on tel: 0344 257 3961
IOM UK (Migrant Information Service)
IOM UK has designed a Migrant Information Service to provide extra support to migrants in the challenging context of the Covid-19 crisis.
The info service includes:
- a multilingual website www.covid19uk.iom.int
- a telephone service 0800 464 3380
- information to migrants living in the UK on 5 key topics: health, work, benefits, visas and immigration, housing and homelessness.
Our practice is part of the My Care Record approach which is supporting the work of health and care organisations across the East of England as they respond to the coronavirus (COVID-19) pandemic. For example, we are working to make sure doctors, nurses and co-ordination staff at places you may receive advice or treatment can see important information from your GP record. This could include NHS 111 or treatment centres. This will make it easier and faster for them to deliver effective care. For more information, including the Privacy Notice, please visit the “My Care Record” section on our website here
Due to the coronavirus pandemic patients that request an appointment will be triaged by a clinician via the telephone who will decide whether you need to be seen face to face.
"Home but not Alone"
The Home, But Not Alone phoneline, supports vulnerable people in our communities who may be struggling with the impact of Coronavirus. The telephone number is freephone 0800 876 6926 and will be staffed from 9am to 5pm Monday to Friday. It aims to help people, who often don’t have a network of family or friends to call upon, access emergency support such as food and medicine deliveries and befriending schemes.
This also supports The Suffolk Advice and Support Service phoneline (0800 068 3131) which helps those with debt, benefits employment or housing worries.
Please be aware that a privately operated vehicle number plate recognition scheme is now in force at Barrack Lane Medical Centre with a permitted maximum stay of 60 minutes. Should you run over the allotted hour please inform reception.
Patients and visitors coming to the surgery that wish to make use of the car park MUST now register their vehicle immediately on arrival. Failure to do so will result in a penalty notice over which the practice has no influence.
Are you a Carer?
A carer is anyone, including children and adults who look after a family member, partner or friend who needs help because of their illness, frailty, disability, mental health problems or an addiction, who cannot cope without their support.
IF YOU FEEL YOU MAY BE A CARER PLEASE LET US KNOW AS WE MAY BE ABLE TO HELP YOU.
There is a wealth of information on the NHS website about carers and caring. Please click on the link below that we hope you will find useful.
A Guide to Care and Support
Common Childhood Illnesses & Wellbeing in Suffolk
For advice on common childhood illnesses click here where you will find a guide for parents and carers of children from birth and beyond. There is also an App for Apple and Android Devices to download, available from the App Store and Google play
OneLife Suffolk is a new integrated healthy lifestyle service, providing the following services:
- health promotion and messaging
- children, young people’s and adult weight management
- specialist behaviour change
- support to increase physical activity, including walking for health
- tobacco use prevention, harm reduction and smoking cessation
- NHS Health Checks outreach
For more details please Click here
(Site updated 08/09/2021)